Morrow Blaze | Premium Dog Houses for Comfort and Style

  • Fast Delivery And Free Shipping On All Orders
  • support@morrowblaze.us
  • +1 (774) 320-4408
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Shipping Policy

At Morrow Blaze, we are dedicated to delivering high-quality Products to our customers with clear and reliable shipping services. Our Shipping Policy ensures transparency and convenience in how we process and deliver your orders.

  1. Shipping Locations
    We provide shipping services across all 50 states within the United States.
  2. Worldwide Shipping: Currently We are not offering worldwide shipping. We only ship to the United States.
  • Domestic Shipping Only: We do not currently ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
  1. Shipping Fees
  • Free Shipping: We offer free standard shipping for all orders within the contiguous U.S.
  • Additional Charges: Orders shipping to Alaska or Hawaii may incur extra shipping fees, calculated at checkout. The exact amount will be provided before purchase.
  1. Shipping Methods & Estimated Delivery
  • Shipping Partners: We use trusted carriers such as FedEx and UPS to ensure safe and efficient deliveries.
  • Order Processing Time: Orders are processed within 1-2 business days.
  • Shipping Transit Time: After shipping, delivery typically takes 3-5 business days, depending on your location.
  • Estimated Delivery Window: Orders are expected to arrive within 4 to 7 business days from the date of purchase (excluding weekends and federal holidays).
  1. Order Tracking
    Once your order ships, you will receive an email with:
  • Tracking Number
  • Tracking Link
  • Estimated Delivery Date

You can also track your order on our Order Tracking page.

  1. Delivery Information
  • Standard Delivery: A signature is usually not required, except for higher-value products.
  • Larger Products: For oversized Dog Houses or bulk orders, the carrier may schedule a delivery window.
  • Failed Delivery Attempts: If delivery fails, the carrier will attempt up to 3 times. You may arrange re-delivery or pick up the package from the carrier’s facility.
  1. Shipping Issues
  • Lost Packages: If your package hasn’t arrived or the tracking hasn’t updated for 5 business days, contact us at support@morrowblaze.us. A replacement will be provided if the package is confirmed lost.
  • Damaged Packages:
    • Refuse delivery if possible or note visible damage.
    • Contact us within 48 hours to report the damage, and we will arrange a return or replacement.
  • Incorrect or Missing Items: Notify us within 7 days of receiving your order, and we will send the correct items promptly.
  1. Modifications & Cancellations
  • Modifying an Order: Contact us immediately at support@morrowblaze.us to make changes to an unshipped order. Changes cannot be made after shipping.
  • Order Cancellation: Unshipped orders can be canceled for a full refund. Shipped orders cannot be canceled but can be addressed via our Return and Refund Policy.
  1. Delays & Exceptional Circumstances
    While we aim to meet delivery times, external factors such as weather or logistical challenges may cause delays. We will notify you of any delays and provide updated delivery information.
  2. Environmental Commitment
    Morrow Blaze INC is committed to sustainability. We use eco-friendly packaging and collaborate with carriers to reduce the environmental impact of our shipping processes.
  3. Customer Support
    For questions about shipping, our Customer Support team is here to help:
  • Email: support@morrowblaze.us
  • Phone: +1 (774) 320-4408
  • Hours: Monday to Friday, 8:00 AM to 5:00 PM
  • Address: 27120 Church Rd, Brooksville, FL 34602, USA
  1. Policy Updates
    We periodically update this Shipping Policy in compliance with operational changes. Check this page regularly for updates.

For more information, visit our other pages: