FAQ's - MorrowBlaze

Last Updated: May 13, 2025

Welcome to our FAQ page! Below, you will find answers to some of the most common questions about our products, shipping, returns, and more. If you have additional questions, feel free to contact us directly.

1. What products do you sell?
  At Morrow Blaze INC, we specialize in high-quality Cat Trees. designed to meet the needs of Your Cats.

1. How do I place an order?
  To place an order on Morrowblaze.us, follow these steps:

- Browse our Shop and select the Cat Tree or accessories you want.

- Add them to your shopping cart.

- Proceed to checkout and enter your shipping and payment information.

- Review your order and complete the purchase.

Once your order is confirmed, you will receive an email with your order details.

1. What payment methods do you accept?
  We currently accept the following payment methods:

- PayPal

- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

All transactions are processed securely to ensure your information is protected. For more details, visit our Payment Method page.

1. Do you offer international shipping?
  At this time, we only offer domestic shipping within the United States. Please check our Shipping Policy for updates on shipping availability.

1. How can I track my order?
  Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your package on the carrier’s website. For more details, see our Shipping Policy.

1. What is your return and refund policy?
  We want you to be completely satisfied with your purchase. If you’re not happy with your Cat Tree, you can return most items within 30 days of delivery for a full refund, provided they meet our return conditions. For more details, visit our Return and Refund Policy.

1. What do I do if my item is damaged or defective?
  If your Cat Trees arrives damaged or defective, please contact us within 48 hours of delivery. We will arrange for a replacement or process a refund at no additional cost. For more details, refer to our Return and Refund Policy.

1. How long does it take to receive my order?
  Orders are processed within 1-2 business days. Shipping times vary depending on your location, but most orders arrive within 5-7 business days. You will receive tracking information via email once your order has shipped.

1. Can I change or cancel my order after it has been placed?
  If you need to make changes or cancel your order, contact us immediately at support@morrowblaze.us. We will do our best to accommodate your request, but changes cannot be guaranteed once processing has started.

1. Do you charge sales tax?
  Sales tax is applied based on the state and locality of your shipping address. The applicable tax will be calculated during checkout.